International Ordering of wine
Australia’s framework on alcohol marketing is a combination of regulatory, co-regulatory and self-regulatory constituents.
Oliver’s Taranga Vineyards P/L has followed all guidelines and global regulations to advertise and sell alcohol globally.
ORDER SUBMISSION
In submitting orders to us, you agree that:
(a) you are providing a warranty to us that the receiver is legally entitled to receive deliveries of alcohol in the form of wine under the local laws of the destination country.
(b) you indemnify us against any liabilities and issues that result from a wine delivery that is received and misused by someone under the age of the local alcohol laws of their destination country.
(c) All wine prices submitted must be the actual, genuine, transaction price that the customer has paid and you warrant that this is the case. We are not liable for any Customs issues or matters (Australian or Destination) that relate to false or incorrectly declared wine prices.
Our international delivery service fees are as shown on our website from time to time and include a fixed fee component. We will make every effort to keep our listed prices (as shown on our website) updated and current. GST ( Goods and Services tax will apply to the freight fee)
All wine prices are exempt from WET (Wine Equalisation tax) and GST (Goods and Services Tax).
Oliver’s Taranga is not responsible for the Duties and Taxes and custom clearances which may apply to the receiver’s country. For individual country requirements refer to the Wine Guide.
We will use our best endeavors to deliver within our advertised delivery time frames. We are not responsible for any failure to deliver or delay in caused by any event outside of our reasonable control.
Delivery is deemed to be complete when the order is received at the address you have specified for delivery. You are required to notify us within 10 days from the date of the delivery if you are concerned about the quality or condition of the delivered product.
CUSTOMS & EXPORT COMPLIANCE
You will at all times be responsible for compliance with the requirements for the legislative permit exemption granted to the export of “small quantities of wine” in accordance with the Australian Customs and Border Protection Service Export Control (Volume 12), Wine Australia Corporation Act 1980, Wine Australia Corporation Regulations 1981 and Customs Act 1901.
You agree and acknowledge that a “small quantity of wine” is defined in Regulation 6(3) of the Wine Australia Corporation Regulations 1981 as the consignment of Australian grape products: • From one exporter to one consignee; and • On one ship or aircraft to a single port of discharge; and • Of a total quantity of no more than 100 Litres
INSURANCE
Our advertised delivery prices include insurance that covers the events of breakage, or loss/non delivery once we take receipt of your wine at our nominated warehouse facility. All other risk remains with you. Lost or damaged wine (by breakage) during the delivery process will be replaced or the value refunded by mutual agreement.
Our insurance does not cover any real or perceived damage/stress to wine quality due to heat or temperature issues. We use every care during the delivery procedure to reduce the risk of heat or temperature damage including specialist packaging, temperature controlled storage (where possible) and rapid movement through transit points. At our sole and absolute discretion we may cover the cost of refunding or replacing wine that we are satisfied has incurred genuine heat damage or stress during delivery.
CONSENT TO RECEIPT OF ELECTRONIC MESSAGES
You agree that you expressly consent to your inclusion in our direct marketing database and accept that you may, as a result, receive regular electronic communications and promotional communications from us. You have the right to ask us at any time to stop sending online communications and promotional offers to you.
